Contact Us
Questions about orders, ingredients or lab reports? We reply within 24 hours.
Replies within 24 hours, business daysOrders · Products · OEM
Send us a message
Other ways to reach us
Prefer a specific route? These are the direct ones.
- Email usOrder, product or lab report questions — answered within 24 hours on business days.info@itnatures.com
- OEM & wholesaleFormula development, private label and small trial batches from our own factory.See OEM capabilities
- Orders & returnsCheck an order, change a shipping address, or start a 30-day refund.Go to my account
- Response timeMessages that arrive over the weekend are answered on the next business day.Within 24 hours, business days
Start with these answers
The common questions are usually faster than waiting for a reply.
Where are DR.COMEWIN products manufactured?
All DR.COMEWIN products are made in our own GMP-certified facility, by a team that has been producing dietary supplements for more than twenty years.
How long does shipping take?
Orders ship within 24 hours. US delivery typically takes 3-7 business days; most other countries 7-14 business days.
What if it doesn't work for me?
We offer a 30-day money-back guarantee. If you're not satisfied for any reason, contact us for a full refund — no questions asked.
How do I read a certificate of analysis?
A COA lists what was tested, the method used and the result. Send us the batch code from your bottle and we will pull the matching report.